Privacy Policy

1. Introduction

Welcome to RevPilot ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Stripe analytics service.

By using RevPilot, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Connect your Stripe account
• Contact our support team
• Subscribe to our paid plans

2.2 Stripe Data

When you connect your Stripe account, we access and process the following data from Stripe:

• Customer information (anonymized for benchmarking)
• Subscription data
• Payment and transaction history
• Revenue metrics (MRR, ARR, churn rates)

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our analytics service
• Process your Stripe data and generate insights
• Send you important updates and notifications
• Improve our service and develop new features
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Encrypted storage of sensitive information
• Row-level security (RLS) policies in our database
• Regular security audits and monitoring
• Secure OAuth 2.0 integration with Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

5.1 Service Providers

We work with third-party service providers who help us operate our service:

• Supabase (database and authentication)
• Vercel (hosting and deployment)
• OpenAI (AI-powered features)
• Stripe (payment processing)

5.2 Anonymous Benchmarking

We use anonymized, aggregated data for our peer benchmarking feature. Individual user data is never shared or identifiable.

5.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@revpilot.com

7. Data Retention

We retain your personal information for as long as necessary to provide our service and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect service functionality.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: